OUR SERVICE GUARANTEE
Our business is 100% dependent upon your financial success and our ability to provide you with the most positive and stress free experience possible. We operate under clear and uncompromised principles, these principles form the foundations of our service guarantee and guide every aspect of our relationship with you.
This is our service guarantee to YOU:
Our Principles
- Service – You our client, always come first
- Integrity – We will always do what’s best for you
- Objectivity – We work for you, not the lender
- Dedication – We are committed to helping you succeed
- Confidentiality – Your business is yours and no-one else’s
Our Promise
- To provide specialized, comprehensive and confidential finance advice and service at a time and place convenient to you
- To be available to take your calls 6 days a week, Monday-Saturday, 7am-9pm, and or to return your messages within 3 hours
- To reply to your emails same day when received during business hours, and by 10am next day, if outside business hours
- Pro- Actively manage your loan to ensure all milestones are met in a timely fashion
- To call you within 4 weeks of loan settlement to ensure your 100% satisfaction
- To keep you informed of market developments on a regular and timely basis
- To review your Loan with you as an when required, but at least once a year
For detailed information regarding our privacy principles & obligations to you, please read our Privacy Policy:
Belinda Caesar is a Credit Representative No. 479482 of Buyers Choice Licencing Pty Ltd ACN 626 172 281 Australian Credit Licence No. 509484
P: 0401 796 425
E: belinda.caesar@buyerschoice.com.au